Privacy and Cookie Policy

Balmain Hair Couture, a State of New York corporation (“we”, “us”, and “our”) has established this Privacy & Cookie Policy to explain our practices regarding the collection and use of personal information about those that visit, access, and/or use (collectively “use”) www.balmainhair.us, including all of its contents, applications, pages, and features, any applicable mobile or social media applications, and/or any other online events, sales, services, or marketing related to www.balmainhair.us (collectively the “Website”). Through your use of the Website in any way, you consent to the use, collection, sharing, and storage of your personal information, as outlined below, and as otherwise permitted by law. IF YOU DO NOT AGREE TO THIS PRIVACY & COOKIE POLICY, YOU SHOULD NOT USE THE WEBSITE.

What Does This Privacy & Cookie Policy Cover?
When you use the Website, you may be providing personal information (i.e. information about or identifying yourself) to us. This Privacy & Cookie Policy governs our practices concerning the storage, sharing, collection, and use of your personal information received or collected as a result of your use of the Website. This Privacy & Cookie Policy also addresses the Website’s use of “cookies” and similar technologies. This Privacy & Cookie Policy is not relevant to your provision of personal information to us offline.

What Information Does This Website Collect and When Is It Collected?

User Submitted Personal Information
In operating the Website, we collect user-submitted or communicated information, including first and last names, postal addresses, zip codes, phone numbers, financial information (to process orders), self-descriptions, email addresses, social media usernames, gender identifications, photos, images, likenesses, dates of birth, and other identifying information provided to us by users or otherwise made available by users on or through the Website. We further store your Website passwords along with related security information used for Website user authentication and to facilitate account access (i.e. hints, answers to security questions, etc.)

The Website also collects data necessary to process payments in the event you make purchases from the Website, including your method of payment and the method’s corresponding identification numbers (i.e. credit card numbers), and any security code or other verification information associated with your method of payment. The Website’s payment processor stores all payment data. It is suggested that you review the privacy policies of the Website’s payment processor and, if you have any questions concerning the separate practices of the payment processor, to contact the payment processor directly.

Further, we may provide you with the ability to register for a Website account or to log into the Website by using the account details of one of your preexisting social media accounts, such as Facebook, Tumblr, Twitter, or another social media account. In the event thereof, we will collect the information described in the section called "How do we Handle Your Social Media Access?" below.

The type of personal information collected as a result of your use of the Website will depend on the nature of your specific interaction with the Website. During such interactions, we may collect the following personal information:

  • Information that you voluntarily give to us;
  • Information that you provide upon the initiation of any account with the Website;
  • Information that you provide when you indicate via electronic communication, or otherwise, a desire to obtain information about the Website or us;
  • Information you provide when interacting with or contacting the Website;
  • Information you provide when you contact us through the Website;
  • Information you provide when you participate in any activities on the Website; and
  • Information you provide when making any purchase from the Website.

Automatically Collected OR Logged Information
The Website’s servers may automatically recognize the IP addresses of any user and may also identify a user’s computer or device, connection information for the same, as well as information about the browser being used, the browser’s settings, language preferences, and possibly geographic location. Your IP address is usually associated with the location from which you access the Internet. We may use aggregated, non-private, or otherwise non-personal information collected as a result of the user’s use of the Website to analyze the Website’s use and traffic. In addition, we may use this information to diagnose problems with the Website’s servers, to improve or administer the Website, to display content and advertisements, to facilitate transactions, to track how users are using the Website, and to improve the Website’s marketing and reporting systems. We may sell, transfer, use, share, or disclose your non-private, aggregated, or otherwise non-personal information, such as, but not limited to, the number of users who visit the Website or clicked on a given link, and demographic data with business partners and other third parties on an aggregated and anonymous basis. Further, like many businesses, we also automatically collect information through cookies and similar technologies, as discussed herein.

Information Collected by Mobile Applications
The Website may offer an application or other program that allows users to access, use, or visit the Website, or its services via a mobile device or otherwise. If you use one of the Website’s mobile applications, you may also be providing us with the following data:

  • Physical Location. The application may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the mobile application, to provide location-based services. If you desire to change this type of access or the associated permissions, you may do so in your specific device’s settings.
  • Access to Mobile Devices. The application may request access or permission to certain features from your mobile device, including your mobile device’s Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, social media accounts, storage, and other mobile device features. If you desire to change this type of access or the associated permissions, you may do so in your specific device’s settings.
  • Pop-Up or Push Notifications. We may request to send you mobile alerts of “push notifications” regarding your Website account or the Website’s mobile application. If you wish to prevent your receipt of these types of notifications, you should be able to turn them off in your device’s specific settings.
  • Automatically Collected Information. The application may automatically log and collect your device information, including your mobile device identification number, model, and manufacturer, the device’s operating system, the device’s and its software’s version information, as well as the device’s IP address.
  • Social Media. Should you choose to access the Website via one of your social media accounts, as a result, the Website accesses that account’s basic account information, which may include your name, email address, gender identification, date of birth, listed city location, and profile picture, URL, as well as other information that you may have chosen to make public through your social media account. We may also request access to other permissions related to your social media account, such as the identities of your “friends,” “check-ins,” and “likes.” However, it is within your discretion to allow or bar access to any particular permission within these social media accounts.

Information Collected from Publicly Available Sources
We may obtain information about you from other sources outside of your use of the Website, including through public databases, from our marketing partners, through social media platforms, and from any other third party where, with or to whom you have made available any information about yourself.

How and Why Do We Use Personal Data?
We use personal information submitted to or collected through the Website for a variety of business activities, discussed below. In short, we may process your personal information for these reasons and to confirm or to act under any agreement made with you, to complete a task for which you have provided your consent, to comply with our legal obligations, to improve and customize your experience with the Website, to improve and customize your experience with our products and services, and in order to offer you existing, future, and/or improved services and products. For example, we use this information to:

  • Respond to inquiries;
  • Initiate and verify Website accounts;
  • Detect, deter, prevent or otherwise address violations of the law, fraud, potential or actual Website security breaches;
  • Improve or assess Website security;
  • Respond to the requests of law enforcement, court orders, or valid subpoenas;
  • Enable your communications with other users of the Website and vice versa, as well as to enable your communications to the Website and vice versa;
  • Address other technical issues related to the use, visitation, or access of the Website;
  • Serve you with customized services, content, offers, and marketing;
  • Send you news, emails, and updates (you may “unsubscribe” or opt-out of receiving these types of electronic communications as discussed herein);
  • Facilitate product and service purchases;
  • Inform you of any changes to the Website, this Privacy and Cookie Policy, or the Website’s Terms of Use;
  • Facilitate research and analysis related to the Website, our customers, our products and services, and our advertising and marketing;
  • Improve the usefulness of the Website, our listings and offerings, and our customer service;
  • Allow the use and sharing of our content with your or our social media accounts;
  • Request feedback from you regarding the Website, and our products and services;
  • Facilitate your participation in promotions, contests, or other Website opportunities;
  • Facilitate Website access through social media accounts and other third-party logins;
  • Allow for the posting of your content, including, but not limited to, customer reviews on the Website, our social media account pages, and the web pages of third-party retailers that feature our products and services; and
  • Enforce this Privacy & Cookie Policy, as well as the Website’s Terms of Use.