Privacy and Cookie Policy

Luxury Cosmetic, a Limited Liability Company registered in the State of Florida (“we”, “us”, and “our”), has created this Privacy & Cookie Policy to explain how we collect and use personal information from those who visit, access, or use (collectively, “use”) the website www.balmainhairflorida.com, including all related pages, applications, features, and any online services, sales, or marketing associated with the website (collectively referred to as the "Website"). By using the Website in any way, you consent to the collection, use, sharing, and storage of your personal information as described below, and as permitted by law. IF YOU DO NOT AGREE WITH THIS PRIVACY & COOKIE POLICY, PLEASE DO NOT USE THE WEBSITE.

What This Privacy & Cookie Policy Covers

When you use the Website, you may provide personal information (i.e., information that identifies you). This Privacy & Cookie Policy governs how we store, share, collect, and use the personal information we receive from your use of the Website. It also covers the use of cookies and similar technologies on the Website. Please note, this policy does not apply to personal information provided offline.

What Information Do We Collect, and When?

User-Submitted Personal Information

In operating the Website, we collect personal information that you voluntarily provide, which may include:

- First and last name
- Postal address, zip code
- Phone number
- Financial information (for processing orders)
- Self-descriptions
- Email address
- Social media usernames
- Gender identity, photos, images, likenesses
- Date of birth
- Any other identifying details provided through the Website

Additionally, we store your Website passwords and related security information to authenticate users and facilitate account access (such as security question answers or password hints).

When you make a purchase from the Website, we collect payment details such as credit card numbers, security codes, and other verification information. The Website’s payment processor stores all payment information, and we encourage you to review the payment processor’s privacy policy for further details.

We may also allow you to register for an account or log in using an existing social media account (e.g., Facebook, Twitter). In such cases, we will collect the information from your social media profile, as detailed in the section "How Do We Handle Your Social Media Access?" below.

The specific personal information we collect depends on your interaction with the Website. Examples include:

- Information you voluntarily provide
- Information you submit when registering for an account
- Information you provide when requesting information about the Website or our services
- Information submitted when contacting us or participating in activities on the Website
- Information provided during a purchase from the Website

Automatically Collected Information

Our Website may automatically collect certain technical information, including:

- IP addresses
- Device and connection details
- Browser settings and language preferences
- Possibly, geographic location

This information is typically used to diagnose Website issues, track traffic, improve functionality, enhance marketing efforts, and facilitate transactions. We may aggregate non-personal data and share it with business partners or third parties for analytical purposes. In addition, we collect information using cookies and similar technologies, as further discussed below.

Information Collected by Mobile Applications

If you use one of our mobile applications to access the Website, we may collect additional data, including:

- Location Information: The app may track your device’s location, either continuously or during use, to provide location-based services. You can adjust location settings in your device’s settings.
- Mobile Device Access: The app may request access to features such as Bluetooth, calendar, camera, contacts, microphone, reminders, sensors, social media accounts, storage, and more. You can modify these permissions in your device’s settings.
- Push Notifications: We may send you push notifications related to your account or the mobile app. You can opt-out of these notifications in your device’s settings.
- Device Information: The app may collect data such as your device’s model, manufacturer, operating system, and IP address.

Social Media Information

If you choose to log in via a social media account, we may collect information such as:

- Name
- Email address
- Gender identity
- Date of birth
- Profile picture
- Location
- Public details and any permissions you grant (e.g., friends, check-ins, likes)

You can control which permissions are granted or revoked from your social media accounts.

Information from Publicly Available Sources

We may also obtain information about you from third parties, including public databases, marketing partners, social media platforms, and other sources where your information may be available.

How and Why Do We Use Your Personal Data?

We use the personal information that you provide or that we collect through the Website for various business purposes. Essentially, we process your personal data to fulfill agreements with you, complete tasks you've consented to, comply with legal obligations, enhance your experience with our Website, improve the products and services we offer, and provide you with both current and future services and products. Below are some examples of how we may use your personal data:

- To respond to your inquiries.
- To initiate and verify Website accounts.
- To detect, prevent, or address violations of the law, fraud, potential security breaches, and other security concerns.
- To enhance Website security.
- To respond to law enforcement requests, court orders, or valid subpoenas.
- To facilitate communication between you and other users on the Website.
- To handle technical issues related to your access or use of the Website.
- To offer you personalized services, content, promotions, and marketing.
- To send you news, updates, and emails (you can opt-out or unsubscribe from these communications).
- To process product and service purchases.
- To notify you of changes to the Website, our Privacy & Cookie Policy, or the Website's Terms of Use.
- To conduct research and analysis on the Website, our products, services, customers, and marketing efforts.
- To improve the functionality of the Website, listings, offerings, and customer service.
- To enable the sharing of our content with your or our social media accounts.
- To request feedback on the Website, products, and services.
- To facilitate your participation in promotions, contests, or other opportunities on the Website.
- To enable social media account logins or third-party account access.
- To allow posting of your content (such as customer reviews) on the Website, our social media pages, and third-party retailer websites.
- To enforce compliance with this Privacy & Cookie Policy and the Website’s Terms of Use.

Will We Share Your Information with Other Parties?

We may share your information in the following circumstances:

1. For Legal Compliance
   We will disclose your information if legally required, such as in response to government orders or valid subpoenas.

2. For Website Protection
   We may share your information if necessary for the investigation, prevention, or enforcement of potential violations of our policies (e.g., Terms of Use, DMCA Policy), suspected fraud, threats of harm, or other illegal activities. Your information may also be provided as evidence in legal proceedings involving us.

3. For Third-Party Service Providers
   We work with third-party vendors who provide essential services (e.g., hosting, customer support, marketing, technical support, storage, shipping, etc.). We may share your information with these providers as needed for them to perform their services on our behalf.

4. For Business Transfers
   In the event that we buy, sell, or transfer assets, including the Website, your information may be part of the transaction. If the Website is sold or acquired, your personal data could be transferred as part of that process.

5. For Third-Party Advertisers
   We may share your information with business partners, co-sponsors, or affiliated companies to enable them to send you marketing or promotional materials related to their services or products. These parties may also track your activity on our Website and other sites using cookies and other technologies. Please review the cookie-related information provided below for more details.

6. For Affiliated Entities
   We may share your information with entities affiliated with us (e.g., subsidiaries, joint ventures, or other companies under common control). These affiliates are required to adhere to the terms of this Privacy & Cookie Policy.

7. For Other Website Users
   Any content you post on the Website (such as reviews or comments) may be viewable by other users. Additionally, if you share personal information publicly or interact with public areas of the Website, your information may be seen and shared by others both within and outside the Website. If you use a social media login (e.g., Facebook), your network may be able to see your name, profile photo, and activity on the Website.

8. Through Offer Walls
   The Website may feature third-party “offer walls” where you can earn rewards for completing certain advertisements. When you engage with an offer wall, we may share your user ID and other relevant information with the offer wall provider. Please note that accessing these offers may take you to external websites, and you’ll leave the Website platform.

How Does the Website Use Cookies and Other Tracking Technologies?

A "cookie" is a small file placed on your device when you browse the Internet. It assigns a unique identifier (a random serial number) to your device, but it does not personally identify you, nor does it collect information stored on your device. Cookies, along with similar tracking methods such as web beacons and clear pixels, allow us to store and access information on your device. Each time you interact with the Website, your web browser provides us with that unique identifier. We use cookies to track your usage of the Website, keep you logged in, facilitate transactions, and analyze your activity to improve your experience.

Here are the types of cookies we use:

1. Advertising Cookies
These cookies are placed on your device by advertisers or ad servers to display relevant ads. They help track your visits to the Website and other websites, and they enable advertisers to customize ads and track their frequency. These cookies are linked to your device, not your personal identity.

2. Session Cookies
Session cookies are used to track your activities as you navigate the Website. These cookies help ensure that you don't need to re-enter information on every page. For example, session cookies can keep track of items in your shopping cart while you're browsing the Website.

3. Analytics Cookies
Analytics cookies monitor how users access and interact with the Website. These cookies help us assess which features are performing well and which areas need improvement. For example, we use Google Analytics to analyze Website performance. We are limited in how we can use and share information collected through Google Analytics, in accordance with its Terms of Use and Privacy Policy.

4. Persistent Cookies
Persistent cookies record your preferences for future visits. For example, if you choose to view the Website in Spanish, a persistent cookie will ensure the Website remains in Spanish on your next visit.

5. Cookies Created by Us
We use our own cookies to ensure the Website functions correctly. These cookies may be temporary or permanent. Some may be manually disabled in your browser, but disabling them may impact the Website's performance.

6. Personalized Cookies
Personalization cookies help us identify repeat visitors and store information about your browsing history and preferences. This helps us tailor the Website to your needs.

7. Website Administration Cookies
These cookies manage your session and identity on the Website, ensuring that you don't get logged out unintentionally and that your entered information is maintained across pages. These cookies cannot be turned off individually but can be disabled by blocking all cookies in your browser settings.

8. Security Cookies
Security cookies help identify and prevent potential risks to the Website. They authenticate users and protect data from unauthorized access.

9. Third-Party Cookies
Third-party cookies are placed by external entities when you visit the Website. These cookies track your information and may be manually disabled in your browser. Third-party services used by the Website include Google Analytics, Google AdSense, and Google AdWords. For example, Google’s “DoubleClick” cookie is used for ad tracking when you visit partner websites displaying Google ads.

Does the Website Use Other Tracking Technologies?

In addition to cookies, we may use technologies like web beacons, pixel tags, and clear gifs to enhance the Website's functionality and customize your experience. These technologies track and monitor user activity, allowing us to improve your experience.

Here are some specific examples:

- Geo-Tags
  Some of our apps may request your precise geo-location with your consent. We may notify you when we need this information, but we do not regularly request your exact location, such as your postal code or city.

- SDKs and Mobile Device Identifiers
  Mobile apps may use software similar to cookies to track device information, such as the device’s identifier and operating system, and monitor how the app is used. This software does not personally identify you.

- Clear Pixels
  Clear pixels are small, invisible objects embedded in web pages or emails that help us track your activity, install cookies, and monitor Website usage. Clear pixels may also be used in email campaigns to track open rates.

- Proximity Beacons
  Proximity beacons send signals to your device when you’re near specific products or stores. These notifications are sent only with your permission, and the beacon can also collect location data to tailor advertising to you.

What Happens If You Refuse to Accept Cookies or Provide Information?

Most browsers are set to accept cookies by default. However, you can configure your browser to block, reject, or notify you when cookies are being sent. If you disable cookies, some Website features or services may not function properly. Additionally, if you choose not to provide the requested information, or if you unsubscribe from an account, certain features or content may be inaccessible to you.

Does the Website Use Google Analytics?

Yes, the Website uses Google Analytics, which collects data about your usage of the Website through cookies. This data includes your IP address, time, location, and frequency of visits. Google uses this information to generate reports for us and to help improve the Website.

Google Analytics provides an opt-out tool that allows you to control what data is collected. For more information on how to install the opt-out add-on, visit: [Google Analytics Opt-Out Browser Add-on](https://tools.google.com/dlpage/gaoptout?hl=en). Keep in mind that this does not stop data from being collected by other web analytics services we may use.

Google Analytics also employs web beacons and pixel gifs alongside cookies to collect aggregated statistics and analyze Website use.