Balmain Hair does not offer a free return policy. Return orders must be returned within 30 days of the order date, in unused/unopened condition, to be eligible for a refund. Customers are responsible for return shipping and any initial shipping fees are non-refundable. To initiate an eligible return request, please contact us at info.united-states@balmainhair.com for return instructions.

In case of a product defect, contact us at info.united-states@balmainhair.com for support.